Ask your energy supplier or broker what’s on offer
You'll need to talk to your energy supplier about your eligibility.
If you rent your business space and pay your own energy bills, then you can ask your supplier to install a smart meter, or they may contact you directly to offer one.
You may need to check with your landlord that any changes to your meter are allowed within your rental contract.
It is important to note that smart meter offerings may vary between energy suppliers, and each supplier could have different terms and conditions relating to these offerings. So, get into contact with your energy supplier for more detail.
How can I request a smart meter for my small business?
Simply enter your energy supplier in the box below and we’ll connect you. If your business works with a Third Party Intermediary (TPI) or broker, please contact them directly to request your smart meter.
Fix a time and day
If you are eligible and when your energy supplier is ready to fit your smart meter, they will call or email you to arrange a time.
Let your supplier in to fit the meter
A trained installer from your energy supplier will visit your premises and fit your smart meter.
Start taking control of your energy
After the installation process is complete, the trained installer can show you and your staff how your smart meter works and answer any questions.
You can also ask your energy supplier about access to your consumption data.
That’s it. After that, your business will be ready to enjoy the benefits of having a smart meter.
Smart energy management innovations
To help small business owners understand their energy usage and potentially save on energy bills, the government has funded smart energy management innovations.
These innovations turn energy consumption data provided by smart meters into practical energy management actions.
Find out more -
What is the new Energy Bill Relief Scheme announced for businesses and other non-domestic energy customers?
The Energy Bill Relief Scheme, or EBRS, was announced by the UK Government on the 21st September 2022. It ran from October 1st 2022 until 31st March 2023 and details on the scheme are available on the Government website.
The EBRS was replaced by the Energy Bills Discount Scheme, or EBDS. The details, including eligibility criteria, are available on the Government website.
Want to find out more?
- Request a smart meter - find everything you need to know about how to request a smart meter for your small business with our step-by-step guide.
- FAQs about smart meters and small businesses - find the answers to all of your frequently asked questions about smart meters in small businesses.
- Money saving tips for small businesses - our top tips to help your small business cut costs.
How long does installation take?
Installations normally take about two hours and are arranged in advance so that you can make any necessary arrangements beforehand to ensure minimal disruption to your normal business operations.
Is my smart meter accurate?
Smart meters are as accurate as traditional meters. By law, all smart meters have to be approved by and certified by the Office of Product Safety & Standards to prove their accuracy. If you believe that there's a fault with your smart meter you can report it to your energy supplier in the same way you do now.