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Page last updated icon Page last updated on 11th October 2024
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How to request a smart meter for your small business

With a smart meter, there's no more guessing how much energy your small business is using. Your meter readings will be sent directly to your supplier, bringing an end to estimated bills. Find out how to get one below.

How can I request a smart meter for my small business?

Simply enter your energy supplier in the box below and we’ll connect you. If your business works with a Third Party Intermediary (TPI) or broker, please contact them directly to request your smart meter.

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Yu Energy PLC is now responsible for Bristol Energy Business customers. Therefore we will connect you with Yu Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Bulb Business customers. Therefore we will connect you with Octopus who will be responsible for taking your request forward.

We believe that Pozitive Energy is now responsible for Contract Natural Gas customers. Therefore we will connect you with Pozitive Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Eon have informed us that Eon Next are responsible for smart meter installations, so you'll be redirected there.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Shell Energy are responsible for Hudson customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

We believe that Smartest Energy is responsible for MA Energy customers. Therefore we are connecting you with Smartest Energy who will be responsible for taking your request forward.

We believe that British Gas is responsible for PFP Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We're redirecting you to Pozitive Energy's contact page, where you'll be able to sign in and contact them in order to book your smart meter installation

We don't currently have information from your energy supplier regarding their bookings for smart meters, but you can still visit their website and contact them directly. They will take your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Yu Energy is now responsible for Xcel Energy customers. Therefore we will connect you with Yu Energy who will be responsible for taking your request forward.

We believe that Yu Energy is now responsible for Whoop Energy customers. Therefore we will connect you with Yu Energy who will be responsible for taking your request forward.

A step by step guide on how to get a smart meter for your business

  1. Ask your energy supplier or broker what’s on offer

    You'll need to talk to your energy supplier about your eligibility.

    If you rent your business space and pay your own energy bills, then you can ask your supplier to install a smart meter, or they may contact you directly to offer one.

    You may need to check with your landlord that any changes to your meter are allowed within your rental contract.

    It is important to note that smart meter offerings may vary between energy suppliers, and each supplier could have different terms and conditions relating to these offerings. So, get into contact with your energy supplier for more detail.

  1. Fix a time and day

    If you are eligible and when your energy supplier is ready to fit your smart meter, they will call or email you to arrange a time.

  2. Let your supplier in to fit the meter

    A trained installer from your energy supplier will visit your premises and fit your smart meter.

  3. Start taking control of your energy

    After the installation process is complete, the trained installer can show you and your staff how your smart meter works and answer any questions.

    You can also ask your energy supplier about access to your consumption data.

    That’s it. After that, your business will be ready to enjoy the benefits of having a smart meter.

Smart energy management innovations

To help small business owners understand their energy usage and potentially save on energy bills, the government has funded smart energy management innovations.

These innovations turn energy consumption data provided by smart meters into practical energy management actions.

Find out more -

Want to find out more?

  • Request a smart meter - find everything you need to know about how to request a smart meter for your small business with our step-by-step guide.

...or for all things small business see our small business hub.

Small business hub

FAQs

How long does installation take?

Installations normally take about two hours and are arranged in advance so that you can make any necessary arrangements beforehand to ensure minimal disruption to your normal business operations.

Is my smart meter accurate?

Smart meters are as accurate as traditional meters. By law, all smart meters have to be approved by and certified by the Office of Product Safety & Standards to prove their accuracy. If you believe that there's a fault with your smart meter you can report it to your energy supplier in the same way you do now.

More FAQs for small businesses
Get a smart meter
Get a smart meter