Page last updated on 16th March 2026
Get a smart meter for your small business
9 out of 10 small business owners are happy with their smart meter. Looking to improve efficiency in your business? Smart meters can track your energy use and costs over time. Get a smart meter for your business to help you take control of your business budgeting.
Smart meter benefits
Getting a smart meter can benefit your business.
Say hello to accurate energy bills
With a smart meter, your small business will only be charged for the energy it actually uses. You'll be able to say goodbye to manual meter readings and estimated bills, which can help with managing cashflow.
Information on your energy use
Smart meters give you access to free and regular information on your energy use. Your energy supplier may provide this via an online platform, app, smart meter display or other data tools.
Smart meters are making energy bills simpler
With a smart meter, your monthly energy bills will be sent automatically and directly to your supplier. This means no more time wasted on fiddly meter readings, freeing up time for you to focus on your business.
Installation FAQs
How long is an installation?
The installation process is normally smooth and fast, typically lasting an hour per meter replacement. During this time, there may be a very brief interruption to your electricity supply. This is because the installer will need to disconnect your old meter to connect your new smart meter. The installer will inform you of any expected power outage beforehand, so you can make arrangements if necessary. If your smart meter is being installed in a commercial or industrial property, the installer may be able to isolate the meter during installation, which would prevent any interruption to your business operations. Please talk to your supplier if you are worried about your energy supply being cut during the installation, as they may be able to schedule a timeslot outside of your standard business hours or work around your business's schedule.
Installation outside business hours?
Yes, it is possible to arrange a smart meter installation for your small business outside of business hours. Most energy suppliers will offer flexible installation times to accommodate your business needs, including evening or weekend appointments. When you contact your energy supplier to arrange an installation, be sure to let them know if you require a specific time slot outside of regular business hours. They will do their best to schedule an appointment that suits your needs and minimises any disruption to your business operations.
Different gas and electricity meters?
If your business's gas and electricity are supplied by different suppliers, we suggest having your electric smart meter installed before your gas smart meter.
Do I need to be there for the install?
You will need to let the installer in on the day and make sure they can get access to your traditional meters. So, you might need to clear out the cupboards, or make space for the installer to work. If you have any access issues, or concerns about the disruption this could cause within your small business, do let your supplier know. They might be able to help.
Will my installer be qualified?
Yes, all installers have to pass a formal qualification and have to meet specific national standards. These standards are set out in the Smart Metering Installation Schedule. All the energy suppliers have signed up to this code, which is regulated by Ofgem, who have powers to enforce it by fining suppliers if necessary. So you can be sure the installation of your smart meter is safe.
Are installs safe?
The smart meter installation process is planned with the consumer in mind. This includes providing important information to the consumer before installation and ensuring that the engineers carry out the installation in a courteous and professional manner.
Here's what other small business owners have to say...
"The more you’re aware of your how much it’s costing to run a business, the better. A smart meter helps with budgeting."
Claire, Women's Gym Owner
"We can see how, just by making small adjustments, we can save some money on our energy bill."
Aidan, Shoe Shop Co-owner
"It's helped me track energy costs. I can see how the business’s energy use fluctuates and take a closer look at why."
Hannah, Cafe Owner
"In our business, small things add up. Our smart meter helps us feel more in control of an area that otherwise feels unpredictable."
Asia and Gianluca, Bistro Owners
"Our smart meter saves us time by automatically sending meter readings to our supplier, it’s one less admin task."
Barrie, Restaurant Owner
"I don’t have to think about submitting meter readings, it happens automatically, and I no longer get estimated bills."
Wendy, Dress Shop Owner
"I’ve a good idea of what my bill is going to be, so I don’t get any surprises when it comes in."
Marcelle, Tailoring Shop Owner
"We no longer send manual meter readings to our supplier, which is one less thing to think about."
Aidan, Shoe Shop Co-Owner
"Having a smart meter means I have more time to spend on my business, focusing on baking and customer service."
Hannah, Cafe Owner
"Our smart meter helps us see patterns over time, spot when usage is unusually high, and make adjustments quickly."
Asia and Gianluca, Bistro Owners
"Having a smart meter provides peace of mind knowing our energy usage is being regularly monitored."
Barrie, Restaurant Owner
If your business works with a Third-Party Intermediary (TPI) or broker, please contact them directly to request your smart meter for business.
Learn more about smart meters for small businesses:
If your business works with a Third-Party Intermediary (TPI) or broker, please contact them directly to request your smart meter.
ALBERT EINSTEIN rights licensed by H.U.J / CMGWorldwide.com.
93% of 222 small business owners are happy with theirs, surveyed November 2024.
Eligibility for a smart meter may vary.